• News & Insights

Empathy with an edge – The makings of great leadership

There is a humane element to the best leaders. However, traits that are commonly used to denote strong leadership are often at the tougher and less human end of the emotional spectrum.

Whilst being geared to success is undoubtedly important for any good leader, true leadership is not about winning at any cost; it’s about winning in the right way. Great leaders are not necessarily the loudest or most high-profile person in the room. Leaders who are humble, empathetic and unassuming are often the most impressive.

An empathetic leadership style instils confidence within an organisation and team, partly because there is less focus on self-promotion and more emphasis on bigger picture thinking. People think to themselves, ‘Here is someone who genuinely wants to partner with me and make things happen’. It immediately builds a level of trust and fosters a strong team culture.

Finding your edge

Leadership is not just about empathy though. There is an ‘edge’ required to take good leaders to the next level.

One key thing that a lot of great leaders have in common is that they are very clear and single-minded about the purpose, values and strategy of their organisation and deliver on these areas obsessively. At a recent Moir event, former Socceroo captain Craig Foster spoke about the importance of having clarity of vision and values, “For a culture to develop that you are proud of and that you want to be a part of, you have to actively create it. Don’t try and play a game that isn’t yours.”

Another key component of great leadership is achieving cut-through. Having the ability to work with the information that presents itself, weed out the unnecessary detail and get to the heart of what needs to be done. It’s also the ability to achieve cut-through in your relationships. Good leaders will then take others with them on the journey. This means working effectively with multiple stakeholders, often both locally and internationally, ensuring there is clear communication and that everyone is fully invested in the direction being taken.

As Finance Managers and Controllers take on more of the financial and technical aspects, the modern-day CFO is expected to consult, collaborate, identify strategic initiatives and effect change. “The role of CFO continues to evolve and is often broader now,” Nine Entertainment Co. CFO Greg Barnes told us at a recent event held by Moir Group, “You have to embrace risk and enable your management teams to make better decisions. Shifting the perception of the CFO from gatekeeper to enabler.”

Great leaders are also great problem solvers. They are able to take advantage of opportunities, overcome obstacles and are totally goal obsessed. These qualities help them to develop cultures of execution and get things done. Leadership expert, Paul Mitchell of the human enterprise, who spoke a recent Moir Group event, recognises that challenges that remain undealt with can stifle an organisation “Your problems are not your problem,” he said “Your problem is your inability to solve your own problems.”

Promoting the right leadership skills

Promoting yourself as a strong leader requires reflection to gain clarity about what makes you excellent. This is not something that can be achieved on the fly.

When pursuing opportunities to step into a leadership role, people often put too much emphasis on selling certain aspects of themselves, whilst ignoring other key factors.
Whilst technical and commercial competencies are important for a leadership role, these are increasingly seen as base level requirements by a potential employer, i.e. skills that are expected in any good candidate. These skills do not necessarily make a person excellent. When things come down to the wire, it’s often the human factors that companies base their decisions on.

Before interviewing for a leadership role, go away and take a step back. Think about 3 or 4 things that make you truly excellent. When doing this, make sure you balance the factual evidence with some human elements. If someone is very clear about what makes them excellent and has a depth of thought around that, it comes across really well to a potential employer.

Some relevant qualities to consider may include:

  • The ability to plan for the long-term and see the bigger picture
  • Having the courage to put your hand up and take on a new challenge
  • Not being afraid to stand up and have a different view about an issue
  • The ability to be both strategic and hands on
  • Completing the circle: The ability to follow through and get things done

Once you have these 3 or 4 points of excellence, use these as a framework to organise your credentials. If anything’s not related to these things, leave it out as it will muddy the picture.

It’s also good to consider what the organisation in question is looking for in a leader. A lot of people (especially as they progress through their career and have more experience), make the mistake of saying they can run the gamut from A to Z. But really a company may only be interested in points A, B and C. Focusing on these key areas will make your offering more concise and relevant.

Making it happen

It’s really important to remember that Leadership is not just reserved for senior level people. Strong leadership is a key thing that organisations look for in any role, no matter what level. Even those at the start of their careers can show leaderships skills and build on these skills for the future.

If you’re keen to develop your leadership skills, a great thing to do is to work on your networks. This is key as people will go out of their way to help someone who has taken the time to build a genuine, human relationship with them. As you climb the ladder, having strong networks could open the door for you with a new opportunity or a transition to a new industry sector.

Another tip for building on your leadership credentials: Don’t be afraid to take on a new challenge in your current role. If you can back yourself and have a go, it speaks volumes about your potential to step up to a leadership challenge in the future. And if you fail, don’t worry, it’s a good thing to learn from your mistakes as you make your journey to great leadership.

Identifying yourself as a leader

Having identified these essential leadership traits within yourself, it’s important to articulate them when selling yourself at a senior level. For those still progressing through their careers, remember to actively develop these leadership traits as a part of your critical skillset.

 

Kelly-Ann Arthur

Senior Manager, Accounting and Finance Recruitment (Contract & Interim)

Kelly-Ann brings seventeen years’ experience across recruitment and career development. She began her career in finance within investment banking in London before moving into finance recruitment after relocating to Sydney.

Kelly-Ann joined Moir Group in 2018. During her tenure, she’s recruited interim and permanent finance roles across all levels, including C-suite. She is currently focused on Contract and Interim Finance recruitment, partnering with organisations to quickly connect them with high-calibre talent through her extensive network and deep knowledge of the market.

Also an experienced career coach, Kelly-Ann brings a consultative approach to recruitment, taking the time to understand candidates’ motivations and career goals alongside partnering closely with clients as a trusted adviser. She looks beyond the immediate hiring need to understand the wider challenges and team dynamics, helping organisations secure talent that will thrive and make a meaningful impact.

Kelly-Ann Arthur

Senior Manager
Accountancy and Finance Recruitment (Contract & Interim)

Sunny Chen

Senior Consultant, Accountancy and Finance Recruitment (Permanent)

Sunny is a CPA-qualified accountant with over 10 years’ experience across finance and accounting roles in a wide range of industries. She brings a practical, real-world understanding of how finance teams operate.

With a strong technical and commercial background, Sunny can quickly get to the heart of a business’s needs and turn them into smart, well-matched hiring solutions for finance and accounting professionals.

Sunny has a strong track record of recruiting high-calibre mid to senior-level candidates and takes a consultative, partnership-led approach to every search. By working closely with both clients and candidates, Sunny focuses on understanding long-term goals and building genuine, lasting relationships.

Aligned with Moir Group’s commitment to quality outcomes and long-term partnerships, Sunny is focused on creating value for both organisations and the people within them.

Sunny Chen - Senior Consultant Accountancy and Finance Recruitment (Permanent) at Moir Group

Sunny Chen

Senior Consultant
Accountancy and Finance Recruitment (Permanent)

Upload Your CV









    Accepted file type: Word document (DOC/DOCX only).

    Tabibah Paean

    Senior Financial Accountant

    With over 9 years of experience in financial accounting, Tabibah brings a wealth of expertise to our team as a Senior Financial Accountant. Specialising in external reporting, financial reporting and analysis, and payroll, she excels in ensuring accurate financial records and providing strategic insights that drive organisational growth.

    Tabibah is a Certified Chartered Accountant, underscoring her commitment to professional excellence. She is adept at navigating complex financial landscapes and optimising processes to enhance efficiency and transparency.

    Passionate about leveraging technological advancements to streamline business processes, Tabibah is dedicated to delivering meticulous financial management and fostering a culture of integrity and excellence within our organisation.

    Tabibah Paean, Senior Financial Accountant at Moir Group

    Tabibah Paean

    Senior Financial Accountant

    Rachael Gleeson

    Operations Coordinator, Commercial Recruitment & Reception

    Rachael started with Moir Group in February 2022 and is currently in the role of Operations Assistant. She is first point of contact with phone enquiries and supporting the Operations Team in all functions

    Rachael Gleeson, Operations Coordinator - Commercial Recruitment & Reception at Moir Group

    Rachael Gleeson

    Operations Coordinator
    Commercial Recruitment & Reception

    Chloe Thomas

    Operations Coordinator, Executive Recruitment & Events

    Chloe has been an integral part of Moir Group since 2017, supporting the Executive Recruitment, Permanent Recruitment and ESG teams while helping drive the smooth day-to-day operations of the business. She also manages Moir Group’s events, LinkedIn presence and social media engagement.

    With more than 12 years’ experience across professional services, Chloe brings expertise in operations, stakeholder engagement, event management and business support. Known for her proactive approach and attention to detail, she is passionate about delivering exceptional experiences for clients, candidates and colleagues.

    Chloe Thomas, Operations Coordinator Executive Recruitment & Events at Moir Group

    Chloe Thomas

    Operations Coordinator
    Executive Recruitment & Events

    Coralee Stanton

    Executive Assistant to Stephen Moir & Office Manager

    Coralee joined Moir Group in July 2019 as Executive Assistant to our Director Stephen Moir and Office Manager, ensuring the smooth running of our office, overseeing events and managing our Operations Team.

    She brings over 15 years’ experience as an Executive Assistant supporting CEO, C-Suite Executives and Board Members for major Logistics and Information Technology companies.

    Prior to that, Coralee spent 10 years in Office & Administration Management for HR and Recruitment companies.

    Coralee Stanton, Executive Assistant to Stephen Moir & Office Manager at Moir Group

    Coralee Stanton

    Executive Assistant to Stephen Moir & Office Manager

    Vanessa Fortune

    Recruitment Resourcer, Accountancy and Finance Recruitment (Contract & Interim)

    Vanessa is a Recruitment Resourcer in Moir Group’s Temporary and Contracting team. Supporting the contract team, she plays a key role in the end-to-end recruitment process, including sourcing, candidate management, and maintaining strong pipelines of skilled professionals to ensure a quick turnaround for urgent hiring needs.

    With a background in Business Administration, Vanessa brings strong organisational skills and a focus on streamlining recruitment processes. She is passionate about enhancing the candidate experience and providing efficient, high-quality support across all stages of the hiring process.

    Vanessa Fortune, Recruitment Resourcer Accountancy and Finance Recruitment (Contract and Interim) at Moir Group

    Vanessa Fortune

    Recruitment Resourcer
    Accountancy and Finance Recruitment (Contract & Interim)

    Natalie Truong

    Senior Consultant, Accountancy and Finance Recruitment (Contract and Interim)

    With over 15 years of experience across a broad range of industries both in Australia and internationally, Natalie brings a wealth of knowledge and a deep understanding of fast-paced, dynamic business environments.

    A seasoned Senior Leader, Natalie has a proven track record of delivering strong outcomes by identifying and placing high-calibre professionals into roles where they can thrive. Her expertise spans mid to senior-level and C-suite appointments, and she has successfully supported organisations in building high-performing teams to drive business growth in competitive markets.

    Natalie’s approach is aligned with Moir Group’s core values of integrity, care, and delivering quality outcomes. She works closely with business leaders and decision-makers, forming strategic partnerships to ensure a strong alignment between client needs and candidate aspirations. Her recruitment style is highly relationship-driven, focused on building long-term connections that support sustainable career and business success.

    Natalie is especially passionate about connecting senior finance and accounting professionals with purpose-led organisations, creating opportunities where individuals can grow, contribute meaningfully, and align with company culture and values.

    Natalie Truong, Senior Consultant Accountancy and Finance Recruitment (Permanent) at Moir Group

    Natalie Truong

    Senior Consultant
    Accountancy and Finance Recruitment (Contract and Interim)

    Deborah Swaine

    Senior Consultant, Accountancy and Finance Recruitment (Contract and Interim)

    Deborah began her recruitment career in London and has 14 years of experience, including in-house roles across various industries. She cultivates an innovative and inclusive culture that inspires, engages, and connects skilled professionals with opportunities, building capability for both now and the future.

    Deborah excels in providing bespoke solutions to clients and candidates, building genuine business partnerships, and offering a consultative service. She has a successful track record of recruiting a wide range of roles across all levels and industries. Deborah is committed to providing a first-class service and enjoys partnering closely with both clients and candidates to find the best solutions and create long-term relationships.

    Deborah Swaine, Senior Consultant Accountancy and Finance Recruitment (Contract and Interim) at Moir Group

    Deborah Swaine

    Senior Consultant
    Accountancy and Finance Recruitment (Contract and Interim)

    Lisa Tracy

    Manager, Moir Group ESG

    Lisa is an expert in recruiting ESG and Sustainability Professionals. Over the last 15 years, she has sourced Heads of Sustainability, Chief Sustainability Officers, ESG experts and a variety of management and analyst roles across a broad spectrum of industry sectors. She has focused on working in partnership with leaders to attract and retain the highest calibre team members, whilst prioritising positive social and environmental impacts. Joining Moir Group in 2023, Lisa brings her skills and expertise to develop the new ESG Division.

    Lisa continues to teach as a casual academic in Sustainability and Climate Change Impact at the University of Sydney Business School. She is also retained as an external coach to the MBA Program. She designed the successful MBA Career Academy before transitioning her Sustainability Recruitment Firm, founded in 2008, into a coaching practice. Before Moir Group, Lisa acted as Program Manager for the Climate Solutions Partnership – a global program with WWF, HSBC and WRI. She co-designed climate innovation challenges to mobilise impact investment into climate technology ventures. Her experience brings perspective to client and candidate needs in the ESG space.

    Lisa Tracy

    Manager
    Moir Group ESG

    Andrew Pownall

    Senior Associate, Executive Search

    Andrew has over twenty years’ experience gained from recruiting in a variety of disciplines, including finance, procurement, supply chain as well as engineering and manufacturing.

    At Moir Group Andrew focuses on executive-level finance search across the greater Sydney region (including Western Sydney) and in Melbourne. Andrew has successfully executed a number of roles for a mix of ASX listed, large multinationals and SME’s.

    Candidate-focused in his approach, Andrew is passionate about supporting people with their overall job-search strategy. He is skilled at helping senior finance professionals perfect their personal brand and fine-tune their approach to securing a fulfilling executive position.

     

    Andrew Pownall - Senior Associate Executive Search at Moir Group

    Andrew Pownall

    Senior Associate
    Executive Search

    Emma Walsh

    Chief Executive Officer, Senior Contract & Interim Executive Recruitment (Accountancy & Finance)

    Emma has over 25 years’ experience in the accountancy and finance recruitment sector and is recognised for her strategic leadership, commercial acumen and ability to build high-performing teams.

    Since joining Moir Group in 2010, Emma has played a key role in shaping the organisation’s growth and direction. She provides clear leadership and vision, ensuring the business remains responsive to market conditions while delivering strong outcomes for clients and candidates.

    Emma brings deep market insight across CFO, Financial Controller, Finance Manager, commercial and change leadership, analyst, and transformation appointments. She works with ASX-listed organisations, global corporates, high-growth businesses and start-ups.

    An authentic and values-led leader, Emma is known for building collaborative, accountable and high-performing teams. She is committed to developing people and supporting organisations through growth and change.

    Emma began her recruitment career in the UK before returning to Australia in 2003. She holds a Bachelor’s degree from the University of Technology, Sydney.

    Emma Walsh - Chief Executive Officer at Moir Group

    Emma Walsh

    Chief Executive Officer
    Senior Contract & Interim Executive Recruitment (Accountancy & Finance)

    Stephen Moir

    Executive Chair, Moir Group

    Prior to establishing Moir Group, Stephen spent 17 years with a leading international recruitment firm. He progressed through the business and was Managing Director for the operations in Australia. He left to establish Moir Group in early 2007.

    Stephen firmly believes that work is a big part of people’s lives and that having a satisfying job is a big part of having a fulfilling life. Stephen has had great success in delivering on this belief.  He stands by Moir Group’s values of Care, Partnership, Rigour, and Persistence, and they underpin everything he does.

    He always focuses on cultural fit, service and sourcing the right people for his clients, realising that, when Moir Group do their job really well, they have a significant impact on organisations and people’s lives. The result is that Moir’s candidates build successful careers with great retention for the organisations they are placed with.

    Stephen Moir - Executive Chair, Moir Group

    Stephen Moir

    Executive Chair
    Moir Group

    Rio Porter

    Senior Consultant, Accountancy and Finance Recruitment (Contract & Interim)

    Rio joined Moir Group in June 2019, as a Senior Recruitment Consultant for the Temporary/Contracting team, after relocating from Queensland. She has over 20 years’ experience in the recruitment industry, including several years spent working in the UK. Having recruited for both Commercial & NFP organisations.

    Rio possesses strong communication and relationship-building skills, and has a proven track record in contingency recruitment, account/compliance management, complaints handling and internal auditing. She is excited to bring her passion for customer service and compliance to Moir Group and help support our candidates on their career journey.

    Rio-Jane Porter Senior Consultant Accountancy and Finance Recruitment (Contract and Interim) at Moir Group

    Rio Porter

    Senior Consultant
    Accountancy and Finance Recruitment (Contract & Interim)